Most Frequent Questions
Can I ship only to Barbados or can I arrange shipments to either of your locations?
Do you help with the return process for purchases?
We do not help with the return process for purchases.
Does your company make purchases on behalf of customers?
No, we do not make purchases on behalf of our customers.
Are shipments insured by your company?
Legally, all carriers must carry a minimum amount of insurance, known as carrier liability. However, carrier liability provides limited coverage. Anything from natural disasters to vehicle accidents or even acts of war can damage your cargo. Therefore, shippers can request cargo insurance to protect their goods from loss, damage, or theft while in transit. Generally, goods are insured while being stored and in transit until they reach the buyer.
How do you treat customs charges?
Customs Duty is a tax imposed on any goods imported and exported.
What are your shipping timeframes?
Once you place your order on the website, the estimated delivery timeframe will be provided.
What items are restricted for shipping?
- Aerosol cans
- Alcoholic beverages
- Medical Equipment
- Ammunitions and firearms
- Animal furs and skins
- Chemical substances
- Nail polish
- Cleaning solutions
- Oil candles
- Perfumes and colognes
- Explosive material
- Personal beauty products
- Fragrances and cosmetics
- Gas powered tools
- Pressure containers
- Sweeteners, food flavouring or colouring products
- Items of extremely high value
- Tear gas or pepper spray
- Live animals
- Wet-cell batteries